Warranty

At Le Glacier, we stand behind the quality of every bottle and tumbler we create. Our products are designed for durability, performance, and everyday use. We want you to feel confident in your purchase.

Warranty Coverage

Le Glacier products are covered by a limited warranty against manufacturing defects in materials and workmanship.
This includes:

• Issues with insulation performance
• Defects in materials or construction
• Functional issues under normal use

Our warranty applies only when products are used as intended and cared for according to our guidelines.

Warranty Period

• Drinkware (bottles and tumblers): Covered for the lifetime of the product’s functional use

What Is Not Covered

This warranty does not cover:

• Normal wear and tear such as scratches, dents, or fading
• Damage caused by accidents, drops, or misuse
• Improper care or failure to follow usage instructions
• Modifications or alterations after purchase
• Loss or theft
• Cosmetic imperfections that do not affect performance
• Non-original or counterfeit products

Warranty Requirements

To submit a claim, you may be asked to provide:

• Proof of purchase such as order number or receipt
• Photos or videos showing the issue
• Product details

Products must be purchased from Le Glacier or authorized sellers to qualify.

What We Will Do

If your product is found to be defective and covered under warranty, we will:

• Repair the product, or
• Replace it with the same or a comparable item

Replacements may vary in color or finish depending on availability.

How to Submit a Warranty Claim

To start a claim, please contact us at:
Email: contact@leglacier.com
Include:

• Your order number
• Description of the issue
• Photos of the product

Our team will review your request and respond within 2 to 3 business days.

Additional Information

This warranty gives you specific legal rights. You may also have other rights depending on your location.